Investment
Six ways to work with us
Three stages, clear scopes. The numbers come on a call, once we understand the business.
“One session, one clear answer.”
1session
- 60-minute session with the owner
- Notes you keep
- The main problem, in one page
“The full outside read.”
1week
- 60-minute session with the owner and team
- Brand audit: keep, fix, missing
- Three competitors, read side by side
- The main problem, written with evidence
- A proposal with scope and dates
“A twelve-month plan to follow.”
2weeks
- Everything in Discovery
- Customer interviews, up to five
- A twelve-month roadmap
- A review call after 90 days
Usually 1 session, 1 week. Numbers on a call, once we understand the business.
Research: people reading data, sorting notes, mapping customers
“Keep what works, fix what does not.”
3weeks
- Positioning sentence
- Logo clean-up and colour system
- Type and voice basics
- A short brand guide
“A brand your team can explain.”
6weeks
- Customer personas
- Positioning and promise
- Logo, colour, type and voice
- A full brand guide
- Templates for the first touchpoints
“From no name to a full identity.”
8weeks
- Everything in Brand
- Naming, with trademark and domain checks
- Launch kit for signage and uniforms
Usually 4 to 6 weeks. Numbers on a call, once we understand the business.
A persona drawn by hand, then a mark taking shape
“One page that does one job.”
1page
- One page, mobile first
- Copy written for your customer
- Enquiry form to your inbox
“The salesperson that never sleeps.”
6pages
- Up to six pages, mobile first
- Copy, design and build
- An editor your team can use
- Loads in under two seconds
- Search basics set up
“A site that keeps growing.”
12pages
- Everything in Website
- Up to twelve pages
- Blog or case studies set up
- Three months of updates
Usually 4 to 8 weeks. Numbers on a call, once we understand the business.
A website built and tested on a phone
“Every enquiry in one place.”
1board
- Forms and messages on one board
- An alert when a lead arrives
“Nobody waits until Monday.”
5channels
- Web, Instagram, Facebook, WhatsApp and calls in one place
- Alerts to the right person
- A simple pipeline: new, contacted, quoted, won
- Follow-up reminders
“See what each channel brings.”
30day report
- Everything in Lead flow
- A monthly report on enquiries and wins
- A review call each month
Usually 2 to 4 weeks. Numbers on a call, once we understand the business.
Enquiries arriving on one board, one picked up
“The common questions, answered.”
10replies
- Ten keyword replies
- Out-of-hours message
- Set up on one channel
“The first answer in seconds.”
24/7replies
- An assistant trained on your services and policies
- Order and booking updates
- Hand-off to a person when needed
- Works on web and messages
“Kept sharp every month.”
12months
- Everything in Assistant
- Monthly review of conversations
- New answers added as you grow
Usually 2 to 6 weeks. Numbers on a call, once we understand the business.
A reply going out at night while the shop is closed
Session a 60-minute working meeting with you and your teamRound one set of changes on a piece of workHandover a short session so your team can run it without us
“Profiles that look like you.”
2weeks
- Profile images and bios
- Highlight covers
- Six post templates
Start with Set-up→“A month planned in one afternoon.”
12templates
- Three content pillars
- Twelve post and story templates
- A one-page posting guide
- A handover session for your team
Start with Social identity→“Set up and launched for you.”
30days
- Everything in Social identity
- The first month of posts, made with you
- A results check after 30 days
Start with Social + launch→Usually 2 to 3 weeks. Numbers on a call, once we understand the business.
A month of posts laid out on a table, then on a phone